WHO WE ARE GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential. Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a 'payer' while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a 'provider'. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What's driving us now is the commitment to measurably impact an additional three million Canadians by 2030 - across mental health, essential medicines, and chronic disease management - through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All. At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve. THEROLE IN A NUTSHELL Base Salary: CAD $74,269.00 - 92,837.00 In this role, you will be responsible for identifying and pursuing new business opportunities, developing strategic relationships,



and driving revenue growth within the claims management and advantages administration sector. You will work closely with internal teams, stakeholders, and clients to create tailored solutions, support the sales process, and contribute to the overall growth and success of the organization. Key Responsibilities: Identify and prospect potential clients within the claims adjudication and benefits administration, including insurance companies, healthcare providers, third part payers and third-party administrators (TPAs). Develop strong, trusted relationships with executives and decision-makers within prospect organizations. Serve as a strategic advisor, understanding their unique business challenges and tailoring solutions that align with their goals Support the implementation process and maintain long-term relationships with new clients, acting as the primary point of contact for business development inquiries. Conduct market research to identify industry trends, customer needs, competitor activities, and new opportunities for growth. Develop and implement a business development strategy aligned with the company’s goals and objectives in the claims adjudication and administration services.



Collaborate with internal teams to create tailored proposals, presentations, and RFP responses that address clients’ needs and highlight the value of our claims and administration solutions. Explore partnership opportunities with industry stakeholders, such as technology providers, consultants, and strategic partners, to enhance our service offerings and expand the client base. Lead negotiations with clients, ensuring mutually beneficial agreements are reached while maintaining profitability. Manage and maintain a multi-million dollars pipeline with accurate sales forecasts, track business development progress, and report to senior management on key performance indicators (KPIs) and sales activities. Work closely with cross-functional teams, including operations, product development, and customer support, to ensure seamless service delivery and client satisfaction. Stay updated on industry regulations, trends, and best practices to provide knowledgeable insights to clients and support the company’s thought leadership in claims administration. Partner closely with the Client Management team to ensure seamless client onboarding and support cross-departmental initiatives that enhance the overall client experience Identify and leverage opportunities to cross-sell other GreenShield services, such as Health Services, Employee Assistance Programs (EAP), and Virtual Healthcare solutions, to existing clients. WHO WE'RE LOOKING FOR Minimum of 10 years of experience in business development, sales, or

📌 Business Development Manager – Claims Solutions - Hybrid (Toronto)
🏢 Green Shield Canada (GSC)
📍 Toronto