Take the next step in your career as a Collections Agent with National Bank's One Equipment team, where you can make a positive impact on client relationships. This position emphasizes both customer satisfaction and effective collections in a adaptable hybrid work setting.As a Collections Agent, you will engage with customers to resolve inquiries and secure payments. Your skills in negotiation and problem resolution will play a key role in achieving favorable outcomes for both clients and the bank.



Join a team that values flexibility and supports your professional growth.Key Responsibilities:Engage with customers to address inquiries effectivelySecure payments professionally and promptlyNegotiate solutions to settle disputes amicablyMaintain confidentiality in all client transactionsEvaluate customer files for appropriate follow-up actionsRequirements:2 years of experience in Financial Services or CollectionsStrong accuracy in documentation and detail trackingIntermediate skills in MS Office SuiteAbility to handle sensitive information with discretionKnowledge of relevant compliance laws is advantageousBring your customer service and negotiation skills to the forefront as a Collections Agent at National Bank, thriving in a supportive and inclusive environment.

📌 Hybrid Collections Agent Role (Winnipeg)
🏢 Banque Nationale du Canada
📍 Winnipeg