Lillooet Learning Communities Society (Lillooet Learns) is a not-for-profit organization incorporated in 2002 that envisions scúzas es7áma smáwal' lta St'át'imcúlmecwa, a good life for all in St'át'imc territory. LLCS has a mandate of 50% parity on the board of directors and aims to grow this representation in LLCS at all levels of the society's operations.Lillooet Learns connects people and strengthens community by working as a convener and a backbone organization for Lillooet and the St'át'imc communities. The organization's goals are to connect people to the systems, services and information they need, to bring partners together through collaboration, to support Indigenous-led approaches to justice, healing and systems change, and to build community wealth so that our communities grow and become economically resilient. Our work focuses on creating changes that help regional communities thrive.Lillooet Learns is the host organization of the Community Connect Innovation HUB, where community members, partners and organizations come to access resources, share space and work together. Other programming and projects include Elder Connect, Restorative Justice, Mentorship and Training, and Community Conversations. Our team, programs and partnerships have grown to the point where we need a management team, and we are searching for an Operations Director to lead the internal operations of the organization alongside the Executive Director.About the Position:The goal of this position is to expand the organization's capacity by building the internal systems, policies, and staff support that allow Lillooet Learns to grow. To date, one Executive Director position has carried executive leadership, finance, operations, and human resources. This new position takes the internal side of that work so that both roles can be done properly.The Operations Director is the first point of contact for staff and turns our strategy into work plans, procedures and daily practice. You will oversee human resources, supervise staff across all of our program areas, review and improve our operational policies and procedures with an equity lens, strengthen our governance practices, and manage the systems and technology the organization runs on.This is a leadership position. We are ideally looking for someone with management, project and executive-level experience who is comfortable making decisions, supporting a team, and holding accountability for how the organization operates and presents itself in community. Because we are grounded in relationship building, bridging differences, and taking action on reconciliation, it is important to our board and operations team that decision-making is led by someone from the St'át'imc communities.Compensation:$35,000 - $55,000, negotiable depending on experience and hours commitmentFull-Time Equivalent:0.5 FTE – 0.65 FTE to start and increase to 0.75 FTE (20-25 hours a week to start,



moving toward more hours after probationary and training period)Contract Type:Employment ContractContract Length:1 year, with renewal and a 3-month probation periodSchedule:Flexible schedule, based at 633 Main Street, with more in-office working time at the beginning of the contractWorks Closely With:Executive Director, Community HUB Manager, BookkeeperReports to:Executive DirectorSupervises:Program and administrative staff across all program areas, including justice programs, volunteer services, Elder Connect and the HUB team, and operational contractorsEmployment Benefits:Comprehensive benefits packageNote of Negotiability and Candidate PreferencesLillooet Learns is ready to negotiate elements of the job position with potential candidates who fit with our team and value the overall vision of our work in community.Key Duties and ResponsibilitiesHuman Resources and Staff SupportBe the first person staff come to with questions, concerns or issuesSupervise and mentor staff across all of our programs, and check in with them about their work, priorities and deadlinesLead fair and open hiring, from writing the job posting through to onboarding a new personRun staff reviews, and organize training and learning opportunities for the teamLook after payroll, benefits, time off and WorkSafeBC with the bookkeeper, and make sure we follow employment rulesOversee our contractors and the work they doOperations, Policy and GovernanceWrite and update our policies and procedures, including personnel, health and safety, and privacyMake sure our policies are fair, reflect St'át'imc and community values, and work for the people they affectMake sure we follow employment law, funder rules and our own standardsWrite down how we do things, so the knowledge stays with the organization and not just with one personGet operational information ready for board and committee meetings, and support our advisory and steering committeesNotice problems early and bring them forward with ideas for fixing themWork Plans and DeliveryTurn our strategy and funding commitments into work plans that staff can followKeep track of what is due, who is doing it and when, across all of our programs and fundersWatch for delays and raise them early, while there is still time to fix themCollect program information and data on time so the Executive Director can report to fundersRun our staff meetings and management check-insInformation and TechnologyLook after our software, subscriptions, equipment and other assets, and work with our technology providersHelp bring in new systems and technology, and train staff to use themKeep our information secure,



backed up and shared in ways that protect people's privacyLeadershipWork as a partner to the Executive Director and share responsibility for how the organization runsBring a practical view into planning, including what we can realistically take onSupport and teach staff rather than direct them, which is how this organization has grownRepresent Lillooet Learns in the community and with partnersSpecific Projects:In the first year, this position will also lead a few specific projects. These are funded and tied to how we are growing:Review our policies and procedures with an outside consultant, and put the approved updates in placeHelp develop our Equity and Reconciliation Action Plan, and lead the work of putting it into practiceSet up a new database to track our programs and our impact, and train staff to use itHelp roll out a recent communication system for reaching newcomers, residents and partnersHelp build the 2027 operations plan once the new strategic plan is approvedWrite down how each program area does its work, so services stay consistentQualifications & Experience:Management experience, including direct supervision of staff and responsibility for their developmentProject management experience, with a record of taking work from planning through to completionExecutive-level experience working with senior leadership or a board of directorsKnowledge of human resources practice, including hiring, performance management and BC employment standardsExperience developing or improving policies, procedures and internal systemsKnowledge of St'át'imc territory, communities and protocolsExperience in a non-profit, First Nation government or community organization is an assetExperience with equity work, governance review, or funder reporting is an assetEducation in management, human resources, business administration or a related field, or a combination of relevant education and experienceJob Skills & Abilities:Demonstrated ability to supervise, mentor and support a teamStrong written communication, particularly for policy, work plans and internal documentationExcellent organizational and time management skills, with the ability to track many pieces of work at onceAbility to see the equity implications of internal decisions, including who a policy may unintentionally excludeAbility to maintain a high level of confidentiality in all staff and personnel mattersProficiency in Microsoft Office, Google Drive and the ability to learn new softwareStrong collaborative skills and proven ability to establish and maintain effective working relationships with internal and external contactsAbility to work independently and make decisions within your area of responsibilityHiring Preference:Preference will be given to St'át'imc candidates, and second preference to other Indigenous candidates. Our mandate is 50% parity on the board of directors, and we are extending that commitment to our operations team.Lillooet Learning Communities Society is an equal chance employer that embraces diversity and encourages an attitude of lifelong learning.

📌 Operations Director (Canada)
🏢 Lillooet Learning Communities Society | Sát'mec Ull'usmíntwal' Swátet.scal
📍 Canada