Customer Service Representative at YMCA BC (Vanderhoof)

Customer Service Representative at YMCA BC (Vanderhoof)

05 Oct
|
YBC
|
Vanderhoof

05 Oct

YBC

Vanderhoof

Deliver top-notch service at YMCA BC as a Customer Service Representative at the Vanderhoof Aquatic Centre. Join a community-focused team to promote memberships and manage customer interactions effectively.
As part of the Vanderhoof Aquatic Centre, you’ll report to the Centre Manager while thriving in a casual, permanent position. Your role centers on providing a welcoming environment and ensuring efficiency at the front counter. Key responsibilities include utilizing POS systems, selling memberships, and maintaining facility cleanliness, all while upholding YMCA standards.
Key Responsibilities:
• Provide a 5-star customer service experience
• Promote and sell memberships to potential members




• Use POS systems for bookings and money handling
• Share accurate program information with customers
• Maintain cleanliness and organization of the facility
Requirements:
• Grade 12 diploma or equivalent experience
• Customer service experience preferred
• Explicit criminal record check and vulnerable sector search
• Current First Aid and CPR certification
• Provide three satisfactory references
Excel in customer service, promote health equity, and support YMCA BC’s mission in Vanderhoof.
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📌 Customer Service Representative at YMCA BC (Vanderhoof)
🏢 YBC
📍 Vanderhoof

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