Join Sailor Health as a Patient Care Receptionist with a remote setup in California. You'll play a crucial role in patient engagement by providing a warm and transparent communication experience.

As a full-time Receptionist, you will be the key contact for patients reaching out through calls, emails, or SMS. Your main responsibility will be to triage these communications efficiently while ensuring they feel supported. A genuine interest in mental health and robust organizational skills will help you excel in this role.

Key Responsibilities:
Receive and respond to patient communications effectively
Route all inquiries to the appropriate personnel
Utilize clinical knowledge to assist patients in real-time
Keep track of multiple communication threads smoothly
Implement workflows that enhance patient experience

Requirements:
Excellent empathetic communication abilities
Able to thrive under high pressure
Robust organizational skills and meticulous attention
Comfortable using various tech tools
Background in customer service or a related field preferred

Contribute to the compassionate mission of Sailor Health by enhancing access to mental health care for older adults.

📌 Patient Care Receptionist At Sailor Health Ottawa
🏢 Sailor Health
📍 Ottawa