Start your career in hospitality as a Guest Service Agent at Hilton Garden Inn Toronto Airport. Deliver top-tier service and create memorable experiences for every guest who walks through our doors.

This full-time role involves managing guest check-ins and check-outs, along with creating and modifying reservations as per individual preferences. You'll ensure that every interaction remains friendly and skilled while resolving inquiries and issues to maintain a high level of guest satisfaction.

Teamwork and an inclusive atmosphere are at the heart of our service philosophy.

Key Responsibilities:
Greet guests warmly to ensure a positive experience
Expertly manage all aspects of check-in/check-out
Ensure reservation accuracy, accommodating requests




Handle guest calls and inquiries with professionalism
Swiftly resolve guest complaints and provide information

Requirements:
Proven exceptional customer service skills required
Strong communication abilities, both written and verbal
Light Speed PMS experience considered a plus
Friendly, enthusiastic, and self-motivated personality
Availability for adaptable shifts, including weekends

Join a supportive workplace that values your contributions at Hilton Garden Inn Toronto Airport.

📌 Guest Service Agent At Hilton Garden Inn Mississauga
🏢 Silver Hotel Group
📍 Mississauga