Elevate customer support with Canadian Tire Bank as a Bilingual Call Centre Agent in Ontario. Provide exceptional service to eCommerce customers across various brands including CTOnline and Sport Chek.

This contract position focuses on delivering top-notch customer experiences through effective communication in both French and English. You will engage with customers via phone and email, assisting with inquiries related to eCommerce and the Triangle Rewards program.

The role demands versatile availability, with a training schedule from Monday to Friday.

Key Responsibilities:
Assist eCommerce customers with inquiries and orders
Support the Triangle Rewards program for users
Handle customer communications over phone and email
Review eCommerce orders for accuracy

Requirements:
Bilingual in French and English
Robust customer service orientation and attention to detail
Excellent communication skills for relationship building
Flexibility in availability for evening and weekend shifts
Successful completion of a criminal background check

Drive customer satisfaction as a Bilingual Call Centre Agent with Canadian Tire Bank in Ontario.
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📌 Bilingual Call Centre Agent Ontario Toronto
🏢 Canadian Tire Services
📍 Toronto