* Lead technology planning activities across the business unit, acting as the primary subject matter authority and providing expert counsel that shapes strategic decisions and operational direction.* Deliver in-depth analysis of business performance, translating complex data into clear insights that identify gaps between IT plans, service level agreements, and actual outcomes.* Advise and influence senior colleagues and cross-functional teams through well-structured communication, ensuring technology strategies are understood and adopted across the organization.* Support mergers, acquisitions, and outsourcing activities, contributing technology planning expertise to assess feasibility, risk, and integration requirements.* Develop and present high-quality reports, metrics, and communications that keep leadership informed and drive accountability across the business unit.* Coach and guide less experienced team members, allocating work effectively and building capability within the team to raise overall performance standards.* Assess risk considerations in all planning and advisory activities, ensuring decisions uphold compliance obligations, ethical standards, and the integrity of Citi's operations.* 6 to 10 years of experience in a technology planning role, with a demonstrated ability to operate at a strategic level and deliver complex, high-impact outcomes.* Advanced project management capability, with experience leading multi-workstream initiatives and driving delivery in complex organizational environments.* Subject matter expertise in at least one area of technology planning,



enabling credible and authoritative guidance to both peers and senior stakeholders.* Ability to integrate cross-functional knowledge to understand how different parts of an organization collectively contribute to shared business objectives.* Solid analytical capability, with experience translating ambiguous or complex information into clear recommendations and actionable plans.* Excellent communication and influencing skills, with the ability to engage, persuade, and align diverse stakeholders across all levels of an organization.* Bachelor's degree or equivalent university qualification in a relevant field.* Experience contributing to mergers and acquisitions or outsourcing initiatives within a large, matrixed organization.* Familiarity with IT governance frameworks and performance management disciplines, enabling faster integration into Citi's planning structures.* A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility while staying connected to your team in Mississauga.* Strategic influence and ownership, with the autonomy to shape technology planning decisions that affect the performance of an entire business unit.* Access to Citi's global network, allowing you to collaborate with colleagues and stakeholders across international markets and functions.* Ongoing learning and professional development opportunities, supporting your growth as a technology leader and subject matter authority.* Competitive compensation and financial wellbeing benefits aligned to your seniority and contribution.* Wellbeing support programs and work-life balance initiatives designed to help you perform at your best over the long term.* Family support benefits and localized offerings relevant to employees based in Canada.
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📌 IT Business Planning Lead Analyst (Ontario)
🏢 Citibank (Switzerland
📍 Ontario