PLATO is Canada's only Indigenous-led, Indigenous staffed software testing services firm.

We insist on working with quality people who share our passion for quality testing and have built a team of people who also believe quality is the most important deliverable.

Our team of software testing specialists believes that better software leads to a better world.

We are committed to building strong communities - PLATO trains and employs members of First Nations, Metis, and Inuit communities across the country and strives to build a network of 1000 Indigenous software testers across Canada. PLATO has offices on or near Indigenous communities across Canada, in Fredericton, Miramichi, Sault Ste Marie, Regina, Calgary, Edmonton, Vancouver, and Victoria.

We are currently looking for a Senior Business Analyst for our client.

Responsibilities will include working with business stakeholders to elicit, analyze, specify and validate IT solutions to meet business needs.

Must be able to bring together diverse stakeholder groups, drive consensus and create a shared understanding while maintaining alignment with business and IT strategies.

Responsibilities Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions

Review existing applications and validate existing documentation of business requirements, processes and system specifications to develop an understanding of the existing functionality

Analyze existing processes and perform analysis to identify opportunities to streamline processes, eliminate redundancy and ensure that processes are efficient, sustainable, and repeatable





Stay up-to-date on the latest process and IT advancements to automate and modernize systems

Meet with business leadership (SME, product manager, process owner) to understand new business requirements; create and validate technical requirements documentation

Develop a clear definition and acceptance criteria for application features to ensure the business requirements will be addressed

Participate in the implementation of new applications; work closely with the business to create comprehensive test plans for different applications, business processes, and technical solutions

Train and support users in conducting UAT, create test cases for all phases of testing, gather feedback, tracks and reports defects, and follow up to ensure resolution of outstanding issues Qualifications Bachelor's Degree or equivalent work experience

Minimum of ten (10) years experience working in a Business Analyst role

Certified Business Analysis Skilled (CBAP) is preferred

Previous experience coaching and mentoring is preferred

Excellent client facing communication skills

Excellent written and verbal communication skills

Possesses leading edge technical knowledge

Knowledge of Software Development Life Cycle

Understands principles of agile development

Demonstrated ability to produce high quality deliverablesIIBA, PMI-PBA, and/or Scrum certification is preferred About PLATO Who We ArePLATO is a software testing and technology services company trusted by clients around the world.

In addition to providing our clients the highest quality software testing services, PLATO is creating careers in technology for First Nations, Inuit, and M

📌 Senior Business Analyst (Toronto)
🏢 PLATO
📍 Toronto