Manager, Security Services - (3658)About the Department of Security ServicesSecurity Services responds to alarms and accidents, provides emergency first aid and responds to unusual activity on campus 24/7. Security Services is considered an essential service within the University.About the RoleThe Operations Manager of Security Services reports directly to the Director of Security Services at Mount Royal University.The position involves a high volume and considerable diversity of work. The primary purpose is to assist the Director in carrying out the mission of Security Services including acting as an incident commander to strategically and tactically direct all security incidents and emergency operations, engaging in the active management of staff including recruitment, training, and discipline, and planning the day to day tasks for assignment to Security Representatives.The position will have direct management responsibility over MRSA staff within Security Services. The Operations Manager will assist in the creation and implementation of risk management programs, security assessments, audits, and other initiatives to enhance campus safety and quality of life while ensuring legislative compliance and the development and enhancement of policies and standard operating procedures.The hours of work for this position are established at 35 hours per week. However, the Operations Manager may be called upon to work off-routine hours or on an emergency basis, when required, due to the needs of Mount Royal University and the Security department, which works on site 24 hours a day, 7 days a week.ResponsibilitiesDirect supervision of 26 MRSA staff.Management of a $2.5M annual operating budget.Strategic planning, organization, direction, and ongoing evaluation of the Security Services Department.Development of departmental key performance indicators (KPIs) and ensuring resources are available to meet associated benchmarks.Operationally responsible for activating the University's Emergency Response Plan and routinely serving as the EOC Incident Commander.Jointly responsible for the overall design, implementation, life cycle development, and management of security systems, including key and card access controls, CCTV camera systems, and burglar/duress alarm systems.Support capital planning and renovation initiatives by representing Crime Prevention Through Environmental Design (CPTED) principles.Oversight of staffing,



including developing and evaluating business cases for new training and improvement initiatives.Oversee the collection of statistical data to mitigate risk and improve the safety of University buildings and users.Report on activities, indicators, and outcomes related to emergency response and Security Services on a regular basis.Ensure all work is conducted in compliance with Government of Alberta Occupational Health and Safety legislation and MRU safety systems.QualificationsEducation:University Bachelor Degree, or equivalent.Certified Protection Professional or similar designation, preferred.Experience:6-10 years of management and / or leadership experienceExperience in Security or civilian law enforcement, preferred but not required.Skills and additional requirements:Basic understanding of Building and Fire CodeA strong sense of emotional intelligence and a high level of maturityAbility to work under conditions of extreme uncertainty and high stressTraining in WHMIS, operation of Mass Communication system, operation of fire panelLevel 300 Certification in the Canadian Incident Command System, preferred.Outstanding abilities in interpersonal interaction and communicationTechnology proficiency (using office software, google drive, CCTV and access control systems)Experience managing budget and payrollCapable of handling multiple responsibilities and demonstrates strong work ethicHave integrity and is inclusiveEmpower othersEngage and support othersTake risks and are innovativeSalary:$98,502 -$135,930 per annumClosing Date:April 3, 2026A cover letter and resume should be submitted in one .Pdf document. Please title your .Pdf document as follows: [Last Name], [Requisition Number], [Document Title].Pdf (ex. Smith, 999999, CV.Pdf).We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.If you require accommodation to participate in the recruitment process,



please notify [email protected] and we will work together on your accommodation request.About MRUFounded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid‑sized university in 2009. A student‑focused undergraduate university built on teaching excellence, Mount Royal University is known for our top‑calibre programs, high‑quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full‑time and 4,030 part‑time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.What We OfferTalented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post‑secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate anenvironment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental perks, pension, health and personal spending accounts, and disability benefits.Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.#J-18808-Ljbffr

📌 Manager, Security Services - C$98,502 - C$135,930 A Year (Toronto)
🏢 Mount Royal University
📍 Toronto