Position: Parts Technician

Position Type: Full time - hourly

Location: Kelowna, BC.

What We Offer:

Attractive Compensation: Extremely competitive hourly rate: $28.00 to $40.00 / hour (D.O.E.).

Work-Life Balance: Generous accrued vacation time.

Financial Security: Plan for the future with employer matching RRSP plan.

Comprehensive Benefits: . Extended Company paid health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs; includes a Health spending account.

Position Overview:
As a Heavy-Duty Parts Technician, your primary responsibility is to support the service department by accurately identifying, locating, and supplying parts for vehicle repairs and maintenance. This role requires strong organizational skills, attention to detail, and a solid understanding of heavy-duty truck parts and inventory management processes.

Essential Functions and Purpose:
Principal Responsibilities:

Provides prompt, courteous, and knowledgeable service to customers and technicians

Handles front and back counter parts requests, including walk-in, phone, and email inquiries

Quotes, locates, and sells parts based on customer or technician needs

Sources parts from internal inventory, external suppliers, and manufacturers

Manages incoming and outgoing parts orders, including verifying shipments and completing documentation

Coordinates inter-branch transfers and urgent parts deliveries

Processes warranty claims,



core returns, and credits in a timely and accurate manner

Maintains inventory accuracy through cycle counts, stock adjustments, and inventory audits

Participates in ordering stock and special-order parts to maintain optimal inventory levels

Assists in organizing and maintaining the parts department, including bin locations and labeling

Provides updates to customers and service teams regarding order status, delays, and alternatives

Trains and mentors junior parts staff or apprentices as required

Ensures compliance with safety standards and dealership procedures

Supports other departments and special projects as needed

Required Qualifications:

Completion of a Parts Technician apprenticeship or equivalent experience

Solid knowledge of truck, trailer, and equipment parts

Experience working in a dealership or heavy-duty repair environment

Ability to read and interpret parts catalogs, schematics, and technical diagrams

High level of accuracy and attention to detail

Proficiency in inventory software, POS systems, and dealership management systems

Strong organizational and time management skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Proven problem-solving skills and customer-focused attitude

Dealership or equivalent experience is an asset.

Valid class 5 License with clean abstract.

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📌 Parts Technician (British Columbia)
🏢 Colonial Group
📍 British Columbia