We are looking for a Customer Service Representative to join our branch team on a contract basis.

In this member-facing role, you will provide attentive day-to-day support while assisting with routine banking and administrative activities in a low-volume branch environment.

This prospect is well suited to someone who communicates clearly, understands core banking processes, and enjoys delivering reliable service to members.

Responsibilities: • Welcome members at the branch and respond to inquiries with a detail-oriented, service-focused approach • Assist with everyday banking support by handling transactions and addressing questions related to credit, debit,



and general account services • Support branch operations through administrative tasks such as document preparation, data entry, appointment coordination, and record maintenance • Manage inbound calls and email correspondence promptly, ensuring member requests are directed and resolved efficiently • Work closely with branch colleagues to help maintain smooth daily operations and consistent member service • Use Microsoft Word and Excel to prepare forms, update information, and complete routine reporting as needed • Process service requests accurately while following established banking procedures and compliance requirements

📌 Customer Service Representative (Burlington)
🏢 Robert Half
📍 Burlington