Must Have: Bachelor's degree in Computer Science, Information Technology, Business, or a related field.

Certified Scrum Master (CSM) or similar agile certifications.

Strong understanding of both Scrum methodology and business analysis frameworks.

Hands-on experience with Dev

Ops tools and processes, particularly CI/CD pipelines.

Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.

Business Process Modeling: Proficiency in modeling current and future business processes using tools like BPMN and process flow diagrams.

Requirements Gathering: Strong expertise in gathering and documenting business requirements, translating them into actionable user stories and process documents.

Nice to have: Prior OPS/Public sector exp.

Experience and Skill Set Requirements Education Qualitifcations (40%): Bachelor's degree in Computer Science, Information Technology, Business, or a related field.

Certified Scrum Master (CSM) or similar agile certifications.

Strong understanding of both Scrum methodology and business analysis frameworks.

Hands-on experience with Dev

Ops tools and processes, particularly CI/CD pipelines.

Proven ability to lead teams, resolve conflicts, and ensure productivity in an agile environment.

Excellent communication and stakeholder management skills.

Experience Qualification (30%): Advanced Certifications: PMI-ACP, SAFe Scrum Master, or Professional Scrum Master (PSM) certifications are highly desirable.

Experience in Dev

Ops Environments: Previous experience as a Scrum Master and Business Analyst within a Dev

Ops setting,



bridging the gap between development and operations teams.

Familiarity with Dev

Ops Tools: Hands-on experience with Jira, Confluence, Git, Jenkins, and CI/CD processes.

Experience with Cloud and Containerization Technologies: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and tools like Docker or Kubernetes.

Software Development Background: Experience in software development is advantageous, enabling better communication with technical teams.

Industry Knowledge: Experience in industries like finance, healthcare, or other regulated sectors is preferred.

Requirements Skillset (20%): Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.

Business Process Modeling: Proficiency in modeling current and future business processes using tools like BPMN and process flow diagrams.

Requirements Gathering: Strong expertise in gathering and documenting business requirements, translating them into actionable user stories and process documents.

Backlog Management: Experience collaborating with Product Owners to manage product backlogs, ensuring the highest-priority work is well-defined and ready for development.

Gap Analysis and Problem-Solving: Ability to perform gap analysis,



identifying areas for process improvement and making recommendations.

Agile Metrics Management: Skilled in tracking and analyzing Agile metrics (e.g., Burndown charts, Velocity) to drive team performance improvements.

Stakeholder Engagement: Expertise in managing and balancing stakeholder needs while ensuring alignment with development priorities.

Conflict Resolution: Experience resolving conflicts within the team and between stakeholders to maintain harmony and productivity.

Soft Skills (10%): Servant Leadership: Lead with a servant-leader approach, focusing on removing blockers for the team and empowering them to achieve their goals.

Effective Communication: Strong written and verbal communication skills, capable of clearly articulating technical and business requirements to diverse audiences.

Coaching and Mentoring: Experience coaching teams on Agile principles, ensuring continuous learning and improvement within the team.

Adaptability: Ability to adapt to changing project requirements and shifting priorities while maintaining focus on delivery.

Collaboration: Proven ability to collaborate with cross-functional teams, fostering a culture of teamwork and shared goals.

Conflict Mediation: Skilled at resolving conflicts both within the team and with external stakeholders, ensuring smooth project progress.

Time Management and Multitasking: Strong organizational skills to manage multiple tasks and priorities in a quick-paced Agile workplace.

Emotional Intelligence: High level of emotional intelligence, fostering empathy and understanding to effectively manage team dynamics and relationships.

📌 Scrum Master - Senior (Toronto)
🏢 FlexStaf IT
📍 Toronto