05 Oct
|
Rogers communications
|
Alberta
05 Oct
Rogers communications
Alberta
Elevate your career as a Senior Delivery Specialist at Rogers in Montreal. Lead complex project deployments and manage customer orders, ensuring seamless communications and technical excellence.
The Senior Delivery Specialist plays a pivotal role in overseeing customer orders while communicating milestones to internal and external stakeholders. You will manage technically complex projects, utilizing your deep knowledge of Ethernet technology, IP protocols, and Unified Communications. Joining Rogers provides the prospect to make impactful contributions within a collaborative team environment.
Key Responsibilities:
• Validate technical quality of customer order requests
• Gather data for accurate order entry and lifecycle management
• Facilitate kickoff and status meetings to gauge project progress
• Define schedules, delivery plans, and assess risks
• Ensure compliance with escalation processes for timely issue resolution
Requirements:
• 3-5 years in telecommunications operations
• Proficient in Ethernet, IP technology, and telecommunications services
• Strong communication and leadership skills
• Post-secondary education in technology or telecommunications
• ITIL certification is an asset
Drive excellence in project management and customer service as a Senior Delivery Specialist at Rogers.
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📌 Senior Delivery Specialist at Rogers (Alberta)
🏢 Rogers communications
📍 Alberta