Elevate PagerDuty's product strategies as an AI-Forward Senior Product & Design Operations Manager. Lead operations to drive product effectiveness and cross-functional initiatives in a hybrid work model.

In this pivotal role at PagerDuty, you will partner with Product and Design Leadership, enhancing operational workflows and implementing AI solutions. Your expertise in product operations and design research will streamline processes, ensuring products are effectively planned, launched, and iterated. This position also focuses on defining and managing essential workflows, improving collaboration, and leveraging customer feedback for continuous enhancement.

Key Responsibilities:
• Serve as liaison for Product Development AI Transformation
• Establish explicit planning discipline for product execution




• Coordinate cross-functional workflows for customer-facing changes
• Own capitalizable R&D; process in partnership with Finance
• Automate rhythms for Product and Design teams

Requirements:
• 5+ years in Product or Design Operations
• Strong project management and organization skills
• Experience with cross-functional launch coordination
• Expertise in creating operational documentation
• Ability to work autonomously and drive initiatives

Transform PagerDuty's product landscape, leveraging AI for product operations and design success.
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📌 AI-Driven Product Operations Manager (Ontario)
🏢 PagerDuty
📍 Ontario