Customer Service Representative (Temporary to Permanent) Mississauga - Onsite A well-established manufacturer in the Mississauga area is seeking a Customer Service Representative to join their team on a temporary-to-permanent basis. This opportunity is ideal for candidates with 2-3 years of experience in customer service within a manufacturing or distribution environment who are looking to grow within a dynamic organization.
What’s Offered $22.00/hour+ (based on experience)
Full-time, in-office role: Monday to Friday, 8:00 AM - 4:30 PM
Opportunities for training, development, and growth opportunities
Upon permanent hire: comprehensive benefits package, paid vacation, and additional perks
Key Responsibilities Provide customer support via phone, email, and online portals
Accurately enter and manage customer orders within internal systems
Respond to inquiries related to order status, shipping updates, pricing, and product information
Collaborate with the production team to ensure timely order fulfillment and proactively communicate any delays
Work closely with the graphics team to confirm customer files are accurate and production-ready




Partner with the sales team to support smooth onboarding of new clients
Perform additional duties as assigned by the Customer Service Manager
Qualifications 2-3 years of customer service experience in a manufacturing and/or distribution setting
Strong commitment to delivering exceptional customer service
Excellent verbal and written communication skills
Experience working with ERP systems
Must be able to work on-site, five days per week
Additional Information We thank all applicants for their interest; however, only those selected for an interview will be contacted.
We are committed to inclusive hiring practices and welcome applications from all qualified individuals. Canadian experience is not required. Please note that artificial intelligence tools may be used to support initial screening. Reasonable accommodation is available upon request throughout the recruitment process.
Applicant information will be retained for up to three (3) years in accordance with provincial regulations.

#J-18808-Ljbffr

📌 Customer Service Representative (Ontario)
🏢 Express Employment Professionals - Cincinnati East
📍 Ontario