Support our growing startup as a Tech Support Specialist, ensuring smooth operations by managing client onboarding, device setups, and troubleshooting issues.

In this hands-on role, you will be integral to our team, providing essential IT support in a fast-paced environment. Your responsibilities include device setup, guiding clients through basic tech fixes, and maintaining organized records of recurring issues. You will play a crucial part in improving our internal processes and enhancing tech operations efficiency.

Key Responsibilities:
• Set up phones, devices, and accounts for clients
• Troubleshoot basic connectivity and login issues
• Coordinate smooth client onboarding and offboarding
• Maintain records of recurring issues to build playbooks
• Suggest improvements for operational efficiency

Requirements:
• Prior experience in IT support or helpdesk roles
• Strong organizational and problem-solving skills
• Clear communicator for guiding clients
• Comfortable with occasional local travel
• Adaptable in a startup workplace

Leverage your IT support skills to enhance client experiences and boost operational success in our startup.
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📌 Tech Support Specialist for Startups (Ontario)
🏢 S.i. Systems
📍 Ontario