05 Oct
|
Bilinguallink
|
Ontario
05 Oct
Bilinguallink
Ontario
Make a meaningful impact by joining AnswerNet as a Remote English Customer Support Agent. Work from home while assisting clients with invaluable customer service from Monday to Sunday.
This full-time role requires availability from 8:00 am to 8:00 pm CST and is open to candidates in select Canadian provinces. You'll manage inbound calls, provide assistance regarding donations and services, and handle various customer inquiries. Successful agents demonstrate robust multitasking abilities, eagerness to learn technology, and excellent communication skills.
Key Responsibilities:
• Answer inbound customer calls professionally
• Support email and chat inquiries efficiently
• Document customer interactions accurately in the system
• Navigate multiple software platforms concurrently
• Meet daily performance and call metrics
Requirements:
• High school diploma or GED required
• Proficiency in multitasking in a fast-paced setting
• Strong computer navigation skills
• Minimum typing speed of 25 words per minute
• Reliable high-speed internet and quiet workspace
Deliver exceptional customer service and support with AnswerNet's dedicated team.
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📌 Remote English Customer Support Agent (Ontario)
🏢 Bilinguallink
📍 Ontario