Join Waste Control Services (WCS) as a Customer Service Representative. This full-time, on-site role focuses on customer satisfaction and effective communication within a fast-paced environment.

WCS seeks a detail-oriented and empathetic individual for its sales department. As a Customer Service Representative, you will manage incoming calls, address customer inquiries, and build robust relationships. You will handle complaints, provide suitable solutions, and keep accurate records while coordinating with sales and operations teams.

Key Responsibilities:
• Answer incoming customer calls quickly and efficiently
• Evaluate customer needs and recommend best service options
• Build sustainable relationships through trust and communication




• Resolve customer complaints with appropriate solutions
• Process contracts and service change forms as needed

Requirements:
• Exceptional verbal and written communication skills
• Ability to multi-task and prioritize effectively
• Strong attention to detail and organizational skills
• Adaptable to varied customer personalities
• Goal-oriented and self-motivated

Utilize your communication and organizational skills to enhance customer satisfaction at WCS.
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📌 Customer Service Representative at WCS (British Columbia)
🏢 WCS Waste Control Services
📍 British Columbia