Position Overview
In the role of Bartender, reporting to the shift supervisor, you will provide exceptional customer service that our customers will remember. Your ability to work as a team player, combined with your service skills and your engaging personality, will ensure that our customers have a memorable experience. If you have the drive to excel passion for creating exceptional customer service and be a part of the leading gaming, entertainment & hospitality destination in Calgary, you have joined the right team!

Primary Responsibilities

Ability to take orders from the customers and servers, while providing quick and efficient service

Fast paced, multi-unit, highly demanding, support department

Assist customers regarding menu items, and taking food and beverage orders in an informative and helpful way

Ability to make & serve cocktails as per the Elbow River Casino's preset standards

Have full knowledge of beverage menu

Responsible to ensure that all our customers leave with a positive dining experience

Be aware of all Elbow River Casino and health & safety procedures, including Emergency Evacuation

Follow all safety and sanitation policies when handling food and beverage

Liaising and communicating effectively with all appropriate operational departments





Developing & cultivating strong working relationships with all stakeholders (customers & colleagues alike)

Perform opening and closing duties

Perform daily inventory counts

Generate orders to maintain daily stock levels

Keep work areas clean and tidy

Maintain qualified appearance

Work with service staff in coordination of beverage service to the customer

Inform supervisor of any complaints.

Wash and put away glassware

Maintain stock levels of supplies (beer, liquor, glassware, bar fruit, etc.)

Change kegs and soda bibs

Maintain the cleanliness of the bar

Perform other duties as assigned or directed by the shift supervisor or managers

Requirements

Must have Proserve

Must be available to work on weekends and statutory holidays

Ability to focus attention on customer needs, remaining calm and courteous at all times

Minimum 2 years bartending experience

Heavy lifting ability to lift up to 50 lbs

Ability to give written and vocal instructions to the colleagues

Must be able to read and write in English

Ability to work under pressure with patience, teamwork, diplomacy, trustworthy, confidence

Must be able to spend long periods of time standing

Ability to work flexible hours when required (days, evening, nights, weekends and holidays)

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📌 Bartender/Server (Alberta)
🏢 Elbow River Casino
📍 Alberta