Front Desk Agent (Nunavut)

Front Desk Agent (Nunavut)

05 Oct
|
Nunastar Properties
|
Nunavut

05 Oct

Nunastar Properties

Nunavut

Front Desk Associate
Location: Frobisher Inn – Iqaluit, Nunavut
Wage: Starting at $23.00 per hour
Employment Type: Full‑Time and Part‑Time Opportunities Available

Position Overview
The Frobisher Inn is currently seeking friendly, professional, and service‑driven Front Desk Associates to join our Guest Services team. This role is the first point of contact for our guests and plays a key part in delivering a positive and welcoming experience in Nunavut’s capital city.

Key Responsibilities

Greet guests in a courteous and skilled manner at all times

Complete guest check‑in and check‑out procedures accurately and efficiently

Manage reservations, room assignments, and guest inquiries using the hotel property management system

Handle guest requests, concerns, and complaints with professionalism and discretion

Process payments, issue receipts, and balance shift transactions

Communicate effectively with housekeeping, maintenance, and management teams

Maintain accurate guest records and follow cash‑handling and security procedures

Uphold hotel policies, safety standards, and customer service expectations

Qualifications and Requirements

Previous customer service or customer‑facing experience is required





Hotel or hospitality experience is preferred

Strong communication and interpersonal skills

Ability to multitask and remain calm in a fast‑paced environment

Dependable, punctual, and professional in appearance and conduct

Comfortable working shifts including evenings, weekends, and holidays

Relocation and Housing

This position requires relocation within Canada. Company‑provided flight relocation is available to employees who agree to a minimum two‑year term of employment

Subsidized shared staff housing is available for full‑time employees only, subject to availability

Immigration Information

This position does not offer employer sponsorship

Candidates may be considered under the Francophone Mobility Program, if eligible

Local candidates are strongly preferred

Why Join the Frobisher Inn
The Frobisher Inn is the largest hospitality property in Iqaluit and plays a central role in supporting travel, business, and community activity in Nunavut. Working with us offers the opportunity to gain valuable hospitality experience in a unique northern environment while being part of a diverse and supportive team.

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📌 Front Desk Agent (Nunavut)
🏢 Nunastar Properties
📍 Nunavut

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