Elevate the employee experience at Syntax as a Digital Workplace Support Specialist. Provide IT support for over 3000 employees in a hybrid PC and Mac setting, with remote flexibility.

Syntax needs a support specialist to enhance the Digital Employee Experience for its global workforce. This role involves remote and some office tasks, working within a dynamic team across different time zones. Key responsibilities include supporting Microsoft Office 365, onboarding employees, and managing office networking and videoconferencing setups.

Key Responsibilities:
• Provide IT support for Windows and Mac environments
• Manage employee IT onboarding processes
• Assist with meeting room setups and videoconferencing support




• Support office networking and telephony systems
• Respond to incidents and requests using ServiceNow

Requirements:
• Minimum 2 years experience in relevant IT support areas
• Expertise in Windows, Mac, and mobile device troubleshooting
• Experience in IT asset management and procurement
• Basic knowledge of Active Directory and Microsoft Intune
• Strong communication and interpersonal skills

Help enhance the IT experience for Syntax employees worldwide with your technical skills and support expertise.
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📌 Digital Workplace Support Specialist Remote (Alberta)
🏢 Illumiti
📍 Alberta