Pay or shift range: $55,000 CAD to $65,000 CAD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Description Position Summary
CIMCO is looking for a Parts & Sales Support Specialist to support our service, sales, and project teams across Atlantic Canada. This role is responsible for sourcing materials, preparing quotations, coordinating with suppliers, and helping customers and technicians obtain the parts they need to keep critical refrigeration and HVAC systems operating.
This is an excellent opportunity for someone with experience in parts, technical products, inside sales, procurement, industrial supply, HVAC, construction, automotive, or mechanical equipment industries who enjoys solving problems and working in a fast-paced, team-oriented environment. While refrigeration experience is an asset, we are willing to train candidates with strong customer service skills, technical aptitude, and a desire to learn.
The successful candidate will work closely with service technicians, account managers, suppliers, and customers throughout Atlantic Canada and will become a key resource within the organization.
This position is hybrid eligible. The successful candidate will initially work full-time in the office to build technical knowledge, supplier familiarity, and strong working relationships. A hybrid work arrangement may be considered once training and onboarding objectives have been achieved.
Why Join CIMCO?
Work with one of Canada's leading refrigeration and HVAC companies
Learn a specialized industry with long-term career opportunities
Collaborate with experienced technicians, engineers, and sales professionals
Competitive compensation and benefits package
Career development, mentoring, and continuing education opportunities




Hybrid work flexibility following successful onboarding
Key Responsibilities
Prepare quotations for parts and material sales for customers and internal teams
Source parts, equipment, and materials from existing and new suppliers
Process orders, purchase orders, and related transactions in SAP
Support technicians, account managers, and customers with parts identification, substitutions, and technical product inquiries
Coordinate with suppliers regarding pricing, availability, lead times, and order status
Assist with warranty-related parts administration and documentation
Create and maintain part numbers and product information within company systems
Support inventory management activities, including cycle counts and warehouse coordination as required
Deliver exceptional customer service while resolving issues in a professional, solutions-focused manner
Utilize SAP, CRM systems, Microsoft Office, Teams, supplier portals, and other business systems to support daily operations
Continuously develop product knowledge related to refrigeration, HVAC, and industrial mechanical systems
Support additional administrative and operational requirements as needed
Skills, Knowledge & Qualifications
Experience in parts sales, technical sales support, procurement, inside sales, customer service, industrial supply, construction, HVAC, automotive, heavy equipment, or a related field
Experience working with technical products, equipment, materials, or parts is preferred
Robust organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Excellent verbal and written communication skills
Strong computer skills including Microsoft Office; SAP experience is an asset
Mechanical aptitude and willingness to learn technical products and systems
Ability to work independently while collaborating closely with service and sales teams
Valid driver's licence considered an asset

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📌 Parts & Sales Support Specialist - Refrigeration & HVAC (Nova Scotia)
🏢 CIMCO Refrigeration
📍 Nova Scotia