Deliver outstanding service as a Patient Experience Coordinator with Mayfair in Phillips Park. Help patients feel at ease while performing administrative tasks and managing appointments seamlessly.
In this full-time role, you will be instrumental in ensuring every patient feels welcomed and informed. With a focus on exceptional customer service, you will handle call center duties and scheduling while developing in-depth knowledge of Mayfair's imaging services. Your attention to detail and commitment to patient care will make you an asset to our dedicated team.
Key Responsibilities:
• Greet and assist patients with appointment scheduling
• Administer and process patient information confidentially
• Schedule imaging examinations per departmental protocols




• Proofread scheduled appointments and reports accurately
• Support improvement projects for service delivery
Requirements:
• Minimum 1 year of customer service experience
• Certification as Medical Office Assistant or relevant field
• Solid phone etiquette and positive demeanor
• Proficiency in Microsoft Office applications
• Fluency in a second language is a plus
Enhance the patient experience with your compassionate service and organizational skills at Mayfair.
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📌 Patient Experience Coordinator at Mayfair (Calgary)
🏢 Mayfair Diagnostics
📍 Calgary