Join a leading waste management company as a Customer Service Representative on a 3-month contract with potential for permanent placement. Drive customer satisfaction while showcasing your service expertise.

This role primarily focuses on supporting clients with their inquiries via phone and email. As a Customer Service Representative, you will conduct quality assurance calls, seek new sales opportunities, and assist with scheduling service calls. Your proficiency in data entry and administrative tasks will be crucial to maintaining accurate records.

Key Responsibilities:
• Handle inquiries professionally via phone and email
• Conduct outbound quality assurance calls for client satisfaction




• Identify new sales opportunities to grow accounts
• Schedule service calls and prepare agreements
• Support invoicing and billing processes

Requirements:
• Minimum 2 years of customer service experience
• Excellent problem-solving and analytical skills
• Robust time management and multitasking abilities
• Proficient in Microsoft Outlook, Word, and Excel
• Detail-oriented with a results-driven approach

Excel in customer service while contributing to innovative waste management solutions.
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📌 Customer Service Representative in East End (Quebec City)
🏢 Express Employment Professionals - Cincinnati East
📍 Quebec City