Launch your IT career as a Help Desk Analyst with Keeran Networks. Apply your troubleshooting skills and provide essential support to clients in a collaborative, diverse environment.

As a Help Desk Analyst, you will report to the Team Lead and handle a range of client technical issues, developing your communication skills while ensuring client satisfaction. Your expertise will be crucial in troubleshooting applications, hardware, and software across various sectors, enabling you to expand your knowledge base along the way.

Key Responsibilities:
• Respond to client support issues via phone or in person
• Analyze situations and provide timely solutions
• Offer complete support for hardware and software systems




• Focus on effective ticket resolution with client success in mind
• Conduct client site visits for unresolved issues

Requirements:
• Post-secondary education in IT or related field
• Previous experience with a managed service provider preferred
• Familiarity with Windows desktop and server support
• Commitment to ongoing education and certifications
• Knowledge of business networks and end-user support

Enhance your technical expertise and grow your career with Keeran Networks as a Help Desk Analyst.
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📌 Help Desk Analyst at Keeran Networks (Ontario)
🏢 Rippling
📍 Ontario