05 Oct
|
Campus Living Centres
|
Quebec City
05 Oct
Campus Living Centres
Quebec City
Join Campus Living Centres as a Residence Services Representative, where you'll provide exceptional customer service to students and guests at the front desk. Engage with inquiries and manage daily operational tasks effectively.
In this role, you'll be responsible for responding to student and guest needs, handling service requests, and ensuring high customer satisfaction. You will utilize Campus Living Centres’ computer software for financial administration, including processing payments and managing reservations. This position involves frequent interaction with students, guests, and the residence staff to promote a welcoming setting.
Key Responsibilities:
• Provide top-notch customer service via phone, email, and in person
• Manage financial tasks, including payment processing and invoicing
• Maintain privacy and security through video surveillance
• Oversee front desk operations, including guest check-ins
• Update room status accurately and efficiently
Requirements:
• High School Diploma; some college preferred
• Minimum 1 year customer service experience
• Strong verbal communication skills
• Ability to work independently on multiple projects
• Positive attitude and commitment to customer satisfaction
Bring your customer service skills to Campus Living Centres and play a key role in enhancing our residents' experiences.
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📌 Customer Service Representative Campus Living (Quebec City)
🏢 Campus Living Centres
📍 Quebec City