Automotive Business Development Coordinator (BDC) Representative
Automotive Business Development Coordinator (BDC) Representative Pay Rate: $21 - 23 per hour Muskoka Nissan
Plaza Auto Group is a family-owned and operated business that has been proudly serving our communities since 1956. As one of Ontario’s fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees. We value family, community, and supporting the professional growth of our team.
We are seeking a motivated Service BDC (Business Development Coordinator) Representative to be part of our dynamic team at Muskoka Nissan.
Compensation & Advantages: Compensation: $21.00 - $23.00 per hour (based on experience)

Cost-sharing benefits package

Ongoing training and career development to support advancement

Employee perks and a supportive work environment

What You’ll Do: The Business Development Coordinator is an essential part of the service department and the overall customer development. The Business Development Coordinator manages outbound phone calls for the service department notifying customers of service due,



contacting customers after service to obtain feedback on customer experience, and all other outbound phone duties assisting in the development of business for the service department. This position also involves calling special order parts customers and following up with customers after service appointments. The service coordinator also assists with other department paperwork, and manages online service leads.
What We’re Looking For: Experience and knowledge in the automotive service industry

Understanding of mechanical components of vehicles

Ability to maintain professional and technical expertise through ongoing training

Team-oriented with the ability to thrive in a fast-paced environment

Exceptional communication, interpersonal, and computer skills

Strong attention to detail, problem-solving skills, and ability to multitask under pressure

Patience, empathy, and a commitment to customer satisfaction

Knowledge of PBS is an asset

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📌 Automotive Business Development Coordinator (BDC) Representative (Ontario)
🏢 Plaza Kia
📍 Ontario