B0195-National Commercial Call Centre, Richmond Hill, ON, CA
2 days ago Requisition ID: 1823
Salary Range: $43,000.00 To $49,900.00 Annually
Do you have experience leading a team?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division!
Responsibilities
Basic forecasting and business analysis
Processing service concerns within the first year
Coordinate service calls for furniture and appliances
Respond to customer inquiries and offer solutions
Process sales order confirmations for builders and large contracts
Co-ordinate product reservations and deliveries for large contracts
Consistently follow up with customers on the progress of customer service related issues
Other duties as assigned periodically
Qualifications
High school diploma or equivalent
Minimum 5 years customer service or sales experience
Excellent telephone manner
Excellent verbal and written communication skills
Strong working knowledge of MS Office programs
A positive and enthusiastic attitude
Why The Brick
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
A dynamic setting to showcase your leadership talents.
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to
[email protected]
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