Title: BuildingSupport Worker -(Full Time)

Number of Positions: 1

Competition Number: C204

Location: Chilliwack,BC

Position Status: FullTime, Permanent

Shift Timings & Days: (Monday- Friday) 10:00 am - 06:00 pm

Reports to: ProgramManager

Compensation: (Grid 3)$24.84 - $26.52

JobSummary
TheBuilding Service Support Worker at Phoenix Society is responsible for keeping buildings in a clean and orderly condition. The position isexpected to perform light to heavy cleaning duties. Other duties may includetending to the furnace and boiler; performing routine maintenance activities;cleaning floors, shampooing rugs, and washing walls and glass; removinggarbage; notifying management of need for repairs; and cleaning snow or debrisfrom sidewalks.

Responsibilities
CustodialServices

Cleanbuilding floors by sweeping, mopping, scrubbing or vacuuming

Gatherand empty all garbage, recycling and compost bins

Service,clean and supply restrooms

Cleanand polish furniture and fixtures

Cleanwindows, glass partitions and mirrors

Dustfurniture, walls, machines and equipment

Steam-cleanand/or shampoo carpets or rugs

Strip,seal, finish and polish floors

Followprocedures for the use of chemical cleaners and power equipment

Moveheavy furniture, equipment and supplies either manually or by using hand trucks.Notify Maintenance of any furniture or equipment requiring repair orreplacement

Removesnow and debris from sidewalks, in accordance with City bylaws

Performshousekeeping duties such as sweeping and mopping floors, vacuuming, dusting,washing dishes, performs laundry duties such as washing linens and clothing.

Notifythe campus manager for follow-up when unauthorized persons are observed to beon the grounds or within buildings

Notifythe campus manager for follow-up when clients are observed to be breakingPhoenix Society policies, procedures or guidelines

Usingappropriate tools, collect and dispose of drug paraphenalia, trash and fecesfrom the entranceways and walkways immediately adjacent to the buildings

Setup, arrange and remove decorations, tables and chairs to prepare facilities forevents such as banquets and meetings

Performother duties as requested

MaintenanceServices

Openand/or close buildings, check alarm systems, and check premises to guardagainst theft, fire, illegal entry, etc.

Monitorbuilding security and safety by performing such tasks as locking doors aftercleaning and checking electrical appliances to ensure that hazards are notcreated

Conductminor maintenance such as unclogging toilets, changing lightbulbs that arereachable from the floor, and small drywall repairs

NotifyMaintenance concerning the need for major repairs, minor renovations, i.e.,patch and paint, or additions to building operating systems





Submitto Maintenance Requisition for supplies and equipment needed for cleaning andmaintenance duties. Receive and distribute supplies and equipment

Monitorthe facility for insect and other pest infestations. When required, notifyMaintenance to have a pest management contractor dispatched to site

Inspectand clean dryer vents weekly. Notify Maintenance of any if repairs are required

Maintainsand organizes cleaning equipment, materials and supplies

Greetcontractors at the campus front office and escort them to the job site

Performother duties as required

Qualifications

BuildingService Worker certificate with WHMIS training, or equivalent

1to 3 years of experience providing custodial and maintenance services

Abilityto lift heavy loads as required is required

Satisfactorycompletion of a criminal records check with vulnerable sector screening isrequired

Satisfactorycompletion of Tuberculosis Screening form is required

Satisfactorycompletion of Employee Immunization Record form is required

Firstaid certification with CPR is required

Skills & Knowledge

Demonstratedexperience in building maintenance

Strongorganizational and time management skills with a high attention to detail

Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English

Abilityto perform minor plumbing and electrical repairs

Demonstrated commitment to thesocial sector with a passion for the organization’s mission is essential

Strives for high-quality performance and takesinitiative to seek improvement in outputs and efficiencies?

Ability towork independently and contribute to team settings

Excellent ability to work under pressure

Embody a philosophy ofprofessionalism, excellence, health and wellness at all times?

Exceptional communication andinterpersonal skills?

Effective use of time and resources

Service and results oriented

Able to work in a diverse,fast-paced, and dynamic environment

Maintain knowledge of all Phoenixpolicies, procedures, and protocols

The abilityto think creatively and present new ideas

Experiencein providing a person centered and community minded workplace withmarginalized people.

Computer skills including with Microsoft Office.

Competencies
Approachto Work

Demonstratesinitiative, flexibility, adaptability and resourcefulness

Activelyseeks and incorporates feedback to inform continuous self-improvement

Setsgoals, creates and implements action plans,



monitors progress, and evaluatesresults

Adeptlymanages competing tasks and uses time efficiently and effectively

JobKnowledge & Quality of Work

High-degree of relevant and current job knowledgeand skill

Consistently produces accurate, thorough,high-quality work in a timely manner

Builds and promotes a culture of health and safetyin the workplace

Implements and enforces best practices in healthand safety within the workplace

Judgement& Decision-Making

Models independent thinking and creativity

Demonstrates effective problem-solving skills

Makes clear, consistent, transparent and timelydecisions after contemplating various available courses of action

Exercises sound judgment in the best interests ofthe organization

Communication& Interpersonal Skills

Expresses themselves clearly and professionallyboth verbally and in writing

Displays high emotional intelligence; uses tact anddiplomacy in dealing with sensitive, complex and confidential situations

Has a manner, style and presence that makes apositive impression

Listens to and considers others’ views

PersonalLeadership (boilerplate)

Models the organization’s core values of socialjustice, teamwork, social innovation, and strength-based practices

Fosters enthusiasm, energy and commitment

Takes responsibility for personal actions,performance and health

Is reliable and accountable; shows up on time readyto work

Teamwork& Collaboration

Effectively works with their colleagues to ensureorganizational success

Champions positive working relationships with staffand external stakeholders

Supports an environment of openness, and championsteamwork and communication across programs

Leverages the expertise and experience of othersfor organizational success

ClosingDetails
ClosingDate
Internal applications will be accepted until October 8th , 2026, 04:00 pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply.

External applicants will be reviewed after internal applicants have been reviewed and interviewed.

Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.

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📌 Building Support Worker - (Full Time) (British Columbia)
🏢 Phoenix Society
📍 British Columbia