Remote English Customer Support Agent (Ontario)

Remote English Customer Support Agent (Ontario)

05 Oct
|
Bilinguallink
|
Ontario

05 Oct

Bilinguallink

Ontario

Make a meaningful impact by joining AnswerNet as a Remote English Customer Support Agent. Work from home while assisting clients with invaluable customer service from Monday to Sunday.

This full-time role requires availability from 8:00 am to 8:00 pm CST and is open to candidates in select Canadian provinces. You'll manage inbound calls, provide assistance regarding donations and services, and handle various customer inquiries. Successful agents demonstrate strong multitasking abilities, eagerness to learn technology, and excellent communication skills.

Key Responsibilities:
• Answer inbound customer calls professionally
• Support email and chat inquiries efficiently
• Document customer interactions accurately in the system
• Navigate multiple software platforms concurrently
• Meet daily performance and call metrics

Requirements:
• High school diploma or GED required
• Proficiency in multitasking in a quick-paced setting
• Strong computer navigation skills
• Minimum typing speed of 25 words per minute
• Reliable high-speed internet and quiet workspace

Deliver exceptional customer service and support with AnswerNet's dedicated team.
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📌 Remote English Customer Support Agent (Ontario)
🏢 Bilinguallink
📍 Ontario

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