ABOUT US At Ana Luisa, we're on a mission to revolutionize the jewelry industry for the better.

We believe in creating timeless jewelry using only the finest materials because quality never goes out of style.

Our pieces are cherished by over 1 million loyal customers, with more than 50,000 five-star reviews.

We're passionate about sustainability, so we've been Climate Neutral Certified since 2021.

Join us at Ana Luisa and become part of a team that values innovation, collaboration, and a shared goal of making beautiful, sustainable jewelry accessible to all.

Explore our open roles and start your journey with us today! Role Overview The Multichannel Operations Specialist runs daily fulfillment across Direct-to-Consumer, Retail, Wholesale, and Marketplace channels.

The role owns SLA adherence with our 3PL, invoice audit and dispute recovery, and the trackers that give the operations team visibility into exceptions before they become costs.

Success in this role looks like fewer SLA breaches, faster dispute resolution, and trackers other teams trust without asking twice. **What You'll Own

📌 Order Management & Fulfillment Lead (Toronto)
🏢 Ana Luisa
📍 Toronto