ServiceCentral builds the software that runs product service after the sale: warranty claims, repair authorization, and service execution, for everyone from the local repair shop to the Fortune 50 OEM. We have been doing it for 25+ years. We are Dell's Partner of the Year, two years running, and our products run service operations across 1,200+ locations in 100+ countries. We are backed by Valsoft Corporation, a permanent-capital owner of 150+ vertical software companies, so we build for the next decade, not the next funding round.

About the role
We are investing in growth, and in building AI into both its products and how it sells. This role owns current-logo acquisition. It is a full-cycle seat: you build the target list, run the outreach, qualify, demo, and carry SMB and mid-market deals through to close. Closing is the job, not just creating pipeline.

This is a build seat. You will define and refine the new-logo motion: the messaging, the qualification bar, the cadences, working alongside our Managing Director and Chief Customer Officer, who sell beside you on enterprise and strategic deals. We want an autonomous operator who can stand up repeatable sales process and own a number, not someone waiting for a script.

In this role, you will

Build and own the target account list for new-logo acquisition across defined market segments

Run multi-channel (phone, email, LinkedIn) with messaging grounded in real buyer signal

Qualify hard and disqualify early:



protect the pipeline, not the activity count

Run discovery and demos alongside product specialists, and carry SMB and mid-market deals through to close

Drive enterprise deals through proposal, pricing, and close, with leadership support
Build repeatable process and feed field learnings back into how we position and sell

Your background looks something like this

5+ years in full-cycle B2B SaaS sales, with a track record of closing new logos

A track record you can quantify: meetings booked, pipeline created, deals closed

Daily hands‑on use of AI tools (Claude, ChatGPT, or similar) in your sales workflow

Comfortable on the phone, and consultative by instinct: you ask why before you pitch

Even better if you have

Sold into service, repair, logistics, or operations software (POS, reverse logistics, field service, claims)

Worked as an early sales hire at a growing software company

A modern outbound stack in your hands daily (Salesforce, Apollo, Outreach, LinkedIn Sales Navigator, or similar)

Compensation and logistics

Competitive salary and OTE

Full benefits.

Remote within Canada, with working hours that overlap Eastern Time, where most of our team sits.

Some travel expected, predominantly within North America.

We are an equal-opportunity employer. We hire on merit and welcome applicants of every background.

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📌 Account Executive (British Columbia)
🏢 Valsoft
📍 British Columbia