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Manager, Quality Assurance (Automation Management) Date: Oct 1, 2026
Location: Thornhill, ON, CA, L3T 0A1
Salary Range: $66,900 - $102,900 CAD
Company: CAA SCO Systems & Services Inc.
About Us At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.As atrusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the setting, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.
Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
What You Will Do Drive the implementation, growth and adoption of test automation across enterprise
Drive an Automation First mandate in all phases of testing
Define and improve quality engineering and automation policies and procedures
Design, measure, report, and continuously improve automation and system performance metrics




Experience managing capital and operational budgets, with proven cost management achievements
Collaborate with functional and development teams to develop performance engineering discipline and lead performance testing effort across lines of business
Support the team to manage the various environments required for testing and production launches for program and projects across Insurance companies
Support the release planning leads to diligently manage intake and collaborate with stakeholders to plan deployments
Design systems to support continuous delivery and adapt test workplace management to support on-demand, self-service automation
Develop technology roadmap for automation, performance testing and release management tools
Partner with system and business leaders to understand their quality needs and incorporate that into roadmap
Coach and mentor team members to enable them to excel in their roles and support engagement activities
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who You Are Bachelor’s degree preferably in engineering, computer science, or related practice
Certification in top automation tools and courses an asset
Project Management certification an asset
Minimum of 8 years progressive work experience in information technology
Minimum of 5 years of experience in applications testing,



quality assurance, quality engineering, performance testing and environment management
Minimum of 2 years of people leadership, project management and delivery experience within the insurance industry
Experience with both functional and non-functional (load, performance, failure, etc.) test design & execution
Strong understanding of Software Development Lifecycle and Agile Scrum development methodology and in leading Agile Scrum QA teams
Understanding of enterprise DevOps
Strong understanding of non-functional behaviors that include performance, scalability / resource utilization, resiliency & security, high availability
Experience leading test automation programs desired
Knowledge and experience with testing & automation tools
Knowledge and experience in DevOps, SQL, O/S troubleshooting and tooling (Jira, Confluence, LoadRunner, Selenium, Ranorex, Jenkins) desired
Experience managing key vendor relationships with demonstrated benefits to the business through strong relationship management
Demonstrated focus on continuous improvement and quality in IT delivery, support and compliance Excellent written, oral, and interpersonal communication skills
Ability to present ideas in business-friendly and user-friendly language
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment We are an equal prospect employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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📌 Manager, Quality Assurance (Automation Management) (Ontario)
🏢 Echelon 56
📍 Ontario