Become a Retail Account Associate with a focus on growing retail partnerships and enhancing internal processes. Work remotely in Canada, providing solutions and support for inquiries via Jira.

In this full-time, six-month contract role, you'll play a key part in the Emerging Retail Success team. Your responsibilities include managing high volumes of inbound retailer inquiries, collaborating cross-functionally, and documenting solutions. You'll support e-commerce success for our retail partners and help streamline internal processes as you grow your knowledge and skills.

Key Responsibilities:
• Process retailer inquiries via Jira and manage ticket resolutions
• Educate retailers to improve their e-commerce performance
• Address logistical and regulatory support requests




• Document growth opportunities for retailers
• Update and maintain Jira tickets and account accuracy

Requirements:
• 1+ years in B2B account management or remote support
• Solid proficiency in Google Suite, Slack, Salesforce, and Jira
• Excellent organizational and communication skills
• Problem-solving mindset for process improvement
• Flexibility to adapt in a dynamic environment

Drive retail growth and enhance partnerships through effective account management within a fully remote role.
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📌 Retail Account Associate - Remote Canada (Manitoba)
🏢 Ipro Networks Pte.
📍 Manitoba