Elevate your career as a Claims Operations Governance & Solutions Specialist with Tokio Marine Canada in Toronto. This hybrid role focuses on claims systems and operational effectiveness.

We are seeking a senior Claims Operations Governance Specialist to enhance our claims processes. This position involves requirements gathering, business analysis, document management, and collaboration with IT, claims handlers, and vendors. You will also administer audits and governance activities to ensure operational integrity and efficiency.

Key Responsibilities:
• Lead claim discovery and requirements gathering initiatives
• Develop business and system requirements documentation
• Collaborate with claims handlers and stakeholders for solution design




• Support implementation and testing of new claims systems
• Administer TPA audits and governance activities

Requirements:
• 5+ years in claims operations or related fields
• Robust knowledge of claims processes and governance
• Experience with documentation and process improvement
• Familiarity with audit administration and reporting
• Proficient in Microsoft Excel and claims systems

Bring your expertise in claims operations and process improvement to Tokio Marine Canada in this impactful role.
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📌 Claims Governance Specialist at Tokio Marine (Ontario)
🏢 Tokio Marine Canada
📍 Ontario