Seeking a compassionate Worker's Compensation Senior Case Manager to support employees through their return-to-work process.

Our Story
At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Great Place to Work
Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Outstanding Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.”

About the Role
This role reports to the Worker's Compensation Manager and oversees complex, long-term workers' compensation claims. This includes assessing barriers to a successful return to work and engaging with stakeholders. The role may also implement strategies, facilitate or develop alternative plans to support return to work efforts.

Responsibilities

Meeting with clients to review internal workplace injury issues.

Managing workplace injury claims, minimizing time-loss and claim costs through early intervention and proactive co-ordination of services.

Ensuring regular and open lines of communication with clients, injured workers, and the provincial Workers’ Compensation Boards.

Liaising with the provincial Workers’ Compensation Boards.

Reviewing claim files.

Interpreting provincial workers’ compensation legislation, policies and procedures.

Filing reports of injury, identifying appeal issues,



drafting letters of objection.

Coordinating case management activities including developing, implementing and monitoring return to work and rehabilitation strategies.

Facilitating 3rd party interventions (functional capacity evaluations, independent medical evaluations).

Requirements

Have a minimum of 5 years work experience in a workers’ compensation claims management capacity. Awareness of Provincial Worker Compensation Boards and corresponding knowledge of workers’ compensation statutes, policies and procedures.

Have experience leading and training team members to meet deadlines and provide performance feedback.

Be a subject matter expert, supervisory experience with the ability to work within a demanding environment.

Be proficient with Microsoft Word, Excel, and Outlook.

Have education, in a related field such as human resources, health and safety or insurance certificate-designation. In the absence of these qualifications, significant consideration will be given to applicants with claims management experience.

Paralegal license is preferred in this role.

Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].

Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship,



military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Salary Pay Range
Minimum: 76,500.00 CAD

Maximum: 93,500.00 CAD

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.

DISCLAIMER
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

#J-18808-Ljbffr

📌 Worker's Compensation Senior Case Manager-Temporary (Alberta)
🏢 Alight Solutions
📍 Alberta