Elevate pharmacy operations at TELUS Health as a Senior Business Analyst. You will utilize your expertise in Kroll Pharmacy Management System to ensure top-tier support across Canada.

In this full-time role, you will address complex operational challenges, troubleshooting software issues, and providing bilingual support for pharmacy clients. Your main responsibilities will include conducting investigations, resolving issues, and documenting incidents effectively. You will thrive in a team-oriented environment, delivering customer-centric solutions while ensuring compliance with pharmacy standards and regulations.

Key Responsibilities:
• Resolve operational inquiries swiftly and efficiently
• Troubleshoot connectivity and software issues




• Collaborate with stakeholders for issue resolution
• Provide bilingual support for pharmacy configurations
• Document and manage tasks using Salesforce

Requirements:
• 1–3 years’ experience in pharmacy settings
• Bilingual in French and English (oral and written)
• Strong problem-solving and investigative skills
• Familiarity with Pharmacy Management Systems
• Excellent communication and relationship-building abilities

Bring your analytical skills, pharmacy expertise, and commitment to customer service to the TELUS Health team.
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📌 Senior Business Analyst Pharmacy Operations (Alberta)
🏢 Intello Technologies
📍 Alberta