Job Description
Insight Global is looking for an excellent Call Centre Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles.
The Call Centre Representative plays such a meaningful role in the operation of the branch and service center.
The Call Centre will be providing outstanding customer experience through various communication channels to help the organization focus on business and branch growth.
Responsibilities include:
- Provide a variety of customer support services through the mail and telephone
- Process orders and assignments and enter data into the internal computer systems
- Reference pricing and delivery information
- Respond to customer questions, inquiries, and requests
- Set up new and maintain existing records
Skills and Requirements
- Minimum 1 year experience in a customer facing role
- Ability to communicate comfortably with customers over the phone and email
- Digital literacy with excel or share point
- Time management skills
- Bi-lingual, English and French fluent
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal employment chance/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
[email protected].
📌 Call Centre Representative (Quebec City)
🏢 Insight Global
📍 Quebec City