Job Description
Overview
Reporting to Lead, Student Admissions Advisor, and Director, Student
Admissions.
The Student Admissions Advisor (SAA) at Robertson College plays a
crucial role as the first point of contact for prospective students, shaping their initial
impression of the institution.
SAAs are expected to demonstrate professionalism through prompt, knowledgeable,
and respectful interactions with potential students.
They are responsible for
outbound calling efforts to individuals interested in the college, aiming to establish a
connection with each lead.
KEY RESPONSIBILITIES
Admissions
● Recruit qualified candidates for the college's academic programs in a
compliant and qualified manner.
● Contact prospective students promptly after they express interest in the
college and provide guidance on enrollment and admissions processes.
● Ensure compliance with company policies, governmental regulations, and
program requirements for all student
● Ensure all students meet program requirements before starting them in a
program.
This includes verification of their required English proficiency on
their chosen program.
● Administer correct college approved entrance assessments to students who
are admitted under mature students status.
Student Support and Follow-up
● Support students before, during, and after the admission process.
● Conduct regular check-ins (every 10 days) with the students between
recruitment and start date, and the first 45 days after their start date.
● Guide students to relevant resources within the college when needed.
● Reach out to students within specific timeframes post-start date to ensure a
smooth transition.
Administrative
● Enter student information accurately into all necessary systems.
● Ensure students' records are up to date for reporting purposes.
● Facilitate handovers to other departments (NLG & LEG) and provide necessary
support during various processes.
● Assist with audits of student files and ensure all required documentation is in
place.
Product Knowledge
● Keep up-to-date with the latest features of the LMS that may be used to
influence SAAs way of student recruitment.
Marketing
● Participated in campaign strategies proposed by the management
● Assist with virtual and in-person marketing and branding efforts as needed.
● Collaborate with branding partners in marketing meetings when required.
● Performs other duties/participates in special projects as assigned.
Skills and Requirements
A degree or diploma in business administration or a related field is an asset.
● Minimum of 2+ years' experience working in sales, relationship building, or a
related field.● Experience in customer service, admissions recruiting, education, or outbound
contract center roles.
● Excellent interpersonal skills with the ability to communicate effectively and
build rapport with diverse individuals.
● Proven ability to manage multiple tasks, prioritize workload, and meet
deadlines in a fast-paced environment.
● Strong telephone skills with prior experience in handling high-volume calls
considered an asset.
● Friendly, energetic, and positive attitude towards engaging with prospective
students and team members.
● Familiarity with internet-based communication tools and platforms to support
virtual interactions.
Sales experience
ompensation: Base salary, plus commission **A successful Student Admission
Advisor can make up to $90k/year at target, with the opportunity to earn more!
Location: Hybrid - Edmonton, Calgary and Winnipeg Campus
Schedule: 8:00 am to 4:30 pm (Monday-Friday)
Benefits
● Dental Care
● Disability insurance
● Employee assistance program
● Extended health care
● Life insurance
● Paid time off
● RRSP match
● Vision care
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal employment opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
[email protected].
📌 Sales Representative - Admissions (Winnipeg)
🏢 Insight Global
📍 Winnipeg