Drive customer retention and growth as a Renewals Specialist at OpenText. Leverage your sales acumen and exceptional relationship management skills in this dynamic role.

As a Renewals Specialist, you will work under the Manager of Renewals, focusing on strengthening customer relationships while selling OpenText Maintenance and Support Programs. Your responsibilities will include quoting, upselling, and regularly following up to close renewals. You will also conduct gap analysis and drive process improvements to enhance customer satisfaction.

Key Responsibilities:
• Build solid customer relationships through consistent outreach
• Prepare competitive renewal quotes and overcome objections
• Maintain accurate sales forecasts within reporting systems




• Collaborate with Account Executives for strategic growth
• Identify leads for new maintenance contracts through customer insights

Requirements:
• 1-2 years in sales or renewals environment
• Relevant degree or equivalent work experience
• Exceptional written and verbal communication skills
• Strong relationship-building capabilities
• Proven track record of multitasking and prioritization

Capitalize on your sales expertise and customer relationship skills at OpenText to shape the future of information management.
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📌 Renewals Specialist at OpenText (Ontario)
🏢 opentext
📍 Ontario