Build the Future with UsAre you passionate about administrative work and customer service? Do you take pride in delivering a high-quality client experience within the individual insurance and administration sector? Do you excel at building trusted professional relationships and want to contribute to a growing and evolving business network? If so, this opportunity is for you!DescriptionBuild the Future with UsAre you passionate about administrative work and customer service? Do you take pride in delivering a high-quality client experience within the individual insurance and administration sector? Do you excel at building trusted professional relationships and want to contribute to a growing and evolving business network? If so, this prospect is for you!As a Agent, Client Service and Administration, you will play a key role in processing client requests and transactions while helping to deliver an outstanding customer experience.This position offers an excellent opportunity to showcase your administrative skills and fully realize your potential within a caring and trusted organization. Here, people and career development are at the heart of everything we do, fostering an environment that encourages collaboration, innovation, and continuous growth.What You'll Accomplish With UsProcessing new insurance applications using our systems and toolsEnsuring transactions comply with business rules and established proceduresIssuing contracts and preparing the appropriate correspondenceResponding to client telephone calls and written inquiries regarding policy administrationManaging day-to-day transactions, including banking changes, beneficiary updates, coverage modifications,



and annual renewalsMaintaining a high level of productivity and accuracyEscalating complex cases through established processesActively participating in team meetings and contributing ideas for continuous improvementWhat Could Accelerate Your Success In This RoleHolds a college diploma in administration, insurance and financial services (an asset), or a related fieldHas 1 to 2 years of relevant experience in administration, customer service, or insurance and financial servicesIs recognized for their attention to detail, autonomy, and analytical abilitiesPossesses excellent verbal and written communication skillsDemonstrates the ability to manage multiple tasks simultaneously while maintaining strong organizational and prioritization skillsHas an excellent command of the Microsoft Office SuiteHas an excellent command of French, both spoken and written, as the role requires daily communication with French-speaking clients and the handling of documentation in FrenchWhy You'll Love Working With UsA work environment where learning and development go hand in hand with a shared commitment to excellenceA healthy, safe, equitable, and inclusive workplace where people can thrive and reach their full potentialThe opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspacesCompetitive benefits, including group insurance, vacation time, telemedicine services, an Employee and Family Assistance Program, discounts on iA products, and much more!Please note that this is an eighteen-months (18) fixed-term contract position. This opportunity offers a valuable chance to contribute meaningfully to our operations while developing your expertise within an organization recognized for its commitment to employee growth and development. Although temporary in nature, this role provides the opportunity to work in a dynamic and collaborative environment, tackle stimulating challenges, gain hands-on experience, and make a lasting impact within the team.

📌 Agent, Client Service And Administration (Montreal)
🏢 iA Financial Group (Industrial Alliance)
📍 Montreal