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The Food Services Manager is responsible for the overall operation of the Meat and Deli departments including sales/profitability, productivity and supervision of employees. The Food Services Manager will ensure operational excellence in retail merchandising, inventory management, and customer relations. You will coach and develop your team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results. The Food Services Manager is responsible for promoting an environment of employee and customer engagement.

Here's where you'll have an impact:

Create a coaching and development culture for all department employees, which embraces a passion for food

Manage Meat and Deli personnel which includes scheduling, recruitment, performance management and training

Responsible for ensuring the communication of operational requirements/changes to Meat and Deli department employees

Execute disciplinary process

Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit

Provide customer service to meet customer needs

Complete customer Meat and Deli order

Perform department Production

Maintain inventory

Process department shrinkMerchandise Meat and Deli department

Execute department standards





Ensure all applicable company policies and procedures are communicated and adhered to.

Responsible for ensuring that OH&S;, Food Safety, and other regulatory requirements and procedures, are implemented and maintained

Perform department administrative duties as required

Manage department budget

Responsible to ensure productive operation of the department to achieve all financial targets and deliver on budgeted KPI's

Thoroughly understand all relevant company programs, attend training as required

Be known as the employer of choice by actively supporting an environment of employee engagement

Coordinate maintenance of department equipment and repairs

Other duties as requested by the company

What you bring to the table:

High school diploma

Minimum of 18 months of experience working in Meat/Deli departments Preferred:

Completion of Food Services Manager Training Program

A combination of education and experience may be considered

Above average communication skills (oral and written) Full knowledge of department operations and skills Proficient use of Microsoft office suite

Full knowledge of total store operations and skills

Exceed Customer Expectations

Show drive and Initiative

Align with Sobeys vision and strategy

People Development

Willingness to work flexible hours and overtime

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📌 Deli - Manager Deli (Ontario)
🏢 Safeway
📍 Ontario