Job Description
Role Overview
The Instructional Designer is responsible for designing, developing, and maintaining engaging, effective learning solutions that support business goals, employee performance, and organizational change initiatives.

This role partners closely with business leaders, subject matter experts (SMEs), project teams, and change management professionals to translate complex information into impactful learning experiences.

The ideal candidate is a creative and detail-oriented learning professional with experience in adult learning principles, curriculum design, eLearning development, facilitator-led training, and performance support tools.

They possess strong communication and project management skills and can independently manage multiple learning initiatives in a dynamic setting.

Key Responsibilities
• Design and develop instructor-led, virtual, eLearning, and blended learning solutions
• Partner with stakeholders and subject matter experts to assess learning needs and define training requirements
• Apply adult learning principles and instructional design methodologies to create effective training programs
• Develop learning objectives, curricula, course content, assessments, and evaluation strategies
• Create engaging learner experiences using various instructional techniques and technologies
• Build and maintain eLearning modules, videos, simulations, job aids, and other learning assets
• Support organizational transformation, process changes, system implementations, and operational readiness initiatives through training design




• Conduct training needs analyses and identify performance improvement opportunities
• Manage multiple training projects, timelines, deliverables, and stakeholder expectations
• Evaluate learning effectiveness and recommend improvements based on learner feedback and business outcomes
• Ensure all training materials align with organizational standards, branding, accessibility, and compliance requirements
• Stay current on emerging learning technologies, instructional design trends, and best practices
Typical Deliverables
• Instructor-led training (ILT) materials
• Virtual instructor-led training (VILT) materials
• eLearning courses and modules
• Training curricula and learning paths
• Storyboards and instructional design documents
• Facilitator guides and presentation materials
• Learner workbooks and reference guides
• Job aids, quick-reference guides, and process documentation
• Knowledge assessments, quizzes, and evaluations
• Instructional videos and multimedia assets
• Training communications and launch materials
• Learning effectiveness reports and recommendations
• Learning management system (LMS)



content and administration support
• Performance support resources and adoption materials
Skills and Requirements
Must Haves: 1) 1–5 years of Instructional Design experience
2) Proficiency with MS Office, Power

Point, etc.
3) French: Are bilingual candidates still required? Yes, must be French/English Bilingual
Nice to Haves: 1) Large enterprise experience (banking/financial institution experience is a plus)
2) Excellent communication and presentation skills
3) Location: Toronto or Montreal? (Due to French requirement, will likely be TO or Montreal, however any time EST Time zone is ok)
Banking/FI Experince
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Instructional Designer (Toronto)
🏢 Insight Global
📍 Toronto