Job Type: Full-TimeWage: $26.58/hourThe Gateway to Your FutureWith a combination of your proactive leadership style and genuine interest in customers, you will pave the way for a highly motivated team to create the ideal dining experience!Use your passion for food and business to manage the front-of-house activities and ensure the best in service and quality.We ProvideFull benefits package for full-time employeesRetirement savings planExciting, supportive and fun work environmentFamily and friends discounts on travel, tech, food, beverage, and fitnessDevelopment and training opportunitiesA Great Fit, if YouTake initiative in resolving issues and can empower a team to excelLove building relationships, and encouraging open communication and collaborationManage your time well while handling multiple tasks under pressureEnjoy the excitement of casino operationsBalance the strategic with the hands-onAre keen on the details and like to balance people interaction with daily paperworkFeel most energetic at night and benefit from working flexible hours, evenings, and weekendsKey ResponsibilitiesLead the day-to-day Food & Beverage operations providing strong leadership, direction, and accountability to the teamBuild and maintain a positive, respectful, and productive team environment while effectively managing challenging employee situations and addressing performance or conduct concernsCoach, mentor, and develop employees while setting clear expectations and holding team members accountable for performance, service standards, and company policiesManage staffing levels, scheduling, labour deployment, and operational resources to effectively support business needsParticipate in recruitment, onboarding, training, performance management, and ongoing development of Food & Beverage team membersTake an active role in driving Food & Beverage revenue and profitability by identifying opportunities to improve sales, service, menu offerings, promotions, and overall operational performanceWork closely with the Marketing team to develop and execute Food & Beverage initiatives that complement casino gaming promotions, drive visitation, increase guest engagement, and generate incremental revenueDevelop creative food and beverage offerings that support gaming events, promotions, tournaments, entertainment, and other casino initiativesMonitor and manage key Food & Beverage operating costs, including labour, food cost, waste, and inventory, and take appropriate action to achieve budget expectationsContribute to menu development and ensure food and beverage offerings are aligned with guest expectations, current trends,



promotional opportunities, and business objectivesMaintain high standards for food quality, presentation, service, cleanliness and overall guest experienceWork collaboratively with the General Manager, Marketing team, and other departments to identify opportunities to improve the overall guest experience and casino performanceMonitor guest feedback and proactively address concerns, using feedback to identify opportunities for continuous improvementEnsure compliance with all company policies, procedures, Responsible Gaming requirements, health and safety standards, and applicable regulatory requirementsCoordinate Food & Beverage operations for special events, promotions, and other casino initiativesMaintain current knowledge of company policies, procedures, products, promotions, and Food & Beverage best practicesPerform other duties and responsibilities as required to support the successful operation of the casino.What You Bring1 to 2 years experience in restaurant or Food & Beverage supervision, leadership, or management, or equivalent combination of education and experienceStrong leadership and people-management skills, with the ability to effectively lead a diverse team, manage challenging employee situations, resolve conflict, and maintain accountabilityThe confident and communication skills to have difficult conversations, provide constructive feedback, and address performance or conduct issues in a professional and respectful mannerA demonstrated ability to build trust and credibility with employees while maintaining appropriate leadership boundaries and expectationsA collaborative approach and the ability to work effectively with Marketing and other departments to develop and execute initiatives that support gaming promotions and overall casino objectivesA results-oriented approach with an understanding of sales, labour management, food costs, revenue generation, and overall Food & Beverage profitabilityStrong customer service skills with the ability to consistently exceed guest expectationsStrong organizational and time-management skills, with the ability to prioritize and maange multiple operational demands in a fast-paced environmentStrong communication and interpersonal skills,



with the ability to work effectively with employees, guests, management, and cross-functional teamsAbility to work independently, make sound operational decisions, and take ownership of resultsAbility to obtain registration with the Alcohol and Gaming Commission of Ontario (AGCO)Smart Serve certification or the ability to obtain certificationAbility to lift up to 40 poundsAvailability to work a flexible schedule, including events, weekends, and holidays as requiredWhy Work for Us?Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.Get to Know GatewayGateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting current customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.Gatewaycasinos.Com.Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.This job posting is for an existing vacancy.Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.#J-18808-Ljbffr

📌 Food & Beverage Supervisor (Winnipeg)
🏢 Element by Westin Calgary Downtown
📍 Winnipeg