Regional Director, Operations

Calgary, AB | Travel Required

Opportunity Snapshot

Based in Calgary, this role will support teams across multiple locations and will require regular travel to Kelowna and Victoria.

Travel requirements - 50%

Competitive Compensation

Performance Incentives - Opportunity to earn up to a 20% bonus based on performance

Allowances - Travel/Car allowance and cell phone allowance provided

Comprehensive Benefits - Full benefits package to support your health, wellness, and financial security

Mentorship & Support - Ongoing guidance and career development opportunities

Great Place to Work® Certified Organization

Help Great Clinics Become Exceptional

At Passion Dental Group, we believe exceptional patient care begins with empowered teams, strong leadership, and a culture where people can thrive.

We're looking for a Regional Manager who is passionate about developing leaders, strengthening clinic operations, and helping teams achieve their full potential.

This role is equal parts coach, strategist, and business partner. You'll work closely with Clinic Managers, Doctors, and Support Office teams to create exceptional patient experiences, drive operational performance, and build environments where people genuinely enjoy coming to work.

If you're energized by developing people, solving problems, and making a meaningful impact across multiple locations, we'd love to hear from you.

What You’ll Love About This Opportunity

Opportunity to influence multiple clinics and teams

Meaningful leadership impact across a growing organization

Work alongside talented Clinic Managers, Doctors, and Support Office leaders

Autonomy to identify opportunities and drive improvements

Professional growth and leadership development opportunities





Collaborative and supportive corporate culture

Chance to help shape the future of a growing Canadian dental organization

What Success Looks Like

As a Regional Manager, you'll support a portfolio of clinics by helping leaders succeed, strengthening operational performance, and creating positive team and patient experiences.

Success in this role means:

Developing confident and capable Clinic Managers

Supporting strong clinic cultures and team engagement

Creating accountability and operational excellence

Helping clinics achieve growth and performance goals

Building trusted partnerships with Doctors and clinical teams

Identifying opportunities and turning them into action

Supporting sustainable long-term success across the region

Most importantly, you'll help create environments where people feel supported, empowered, and motivated to do their best work.

What You’ll be Doing

Leadership & Team Development

Coach and support Clinic Managers across your region

Identify and develop future leaders

Support talent development and succession planning

Foster a culture of accountability, respect, and collaboration

Assist leaders in navigating challenges and opportunities

Operations Excellence

Review clinic performance and key operational metrics

Support clinics in achieving business goals and budgets





Identify opportunities to improve efficiency and patient experience

Collaborate with teams to implement operational best practices

Support change management and organizational initiatives

Partnership & Collaboration

Build strong relationships with Doctors and clinic leadership teams

Partner with People Experience, Marketing, Finance, and other Support Office teams

Share best practices across clinics

Support clinics through growth, transitions, and new initiatives

Serve as a trusted advisor and resource for clinic leaders

What You’ll Bring

3-5 years of leadership experience in the dental industry.

A bachelor's degree in business administration or a related field is an asset.

Strong analytical abilities and proficiency in data interpretation for strategic decision-making.

Excellent communication and interpersonal skills to work effectively across all levels.

Commitment to delivering exceptional patient service.

Flexibility to travel regularly throughout the assigned region

Most importantly, you're a people-first leader who understands that great results come from building strong teams and helping others succeed.

Why Passion Dental Group?

We are a dental service organization actually founded by dentists. We do things a little differently: our clinics keep their own culture, relationships and patient experience, while getting extra support behind the scenes – think resources, mentorship and learning opportunities that come with being part of a bigger group.

We're also Great Place to Work® certified, based on real feedback from our team about trust, leadership, culture, and feeling valued. It's something we're proud of and keep working to earn.

Sound like your kind of place?

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📌 Regional Director - Clinic Support (Alberta)
🏢 Passion Dental Group
📍 Alberta