Elevate event experiences as a Technical Supervisor, focusing on customer service and team leadership. Oversee audiovisual operations in hotel settings, ensuring seamless event delivery.

This role at ENCORE involves managing technical teams and enhancing client satisfaction while performing administrative duties. You'll lead floor operations, ensuring timely setup and maintenance of AV equipment while fostering effective communication with clients. Your leadership skills will be vital in training staff and overseeing daily activities.

Key Responsibilities:
• Lead team in audiovisual equipment setup and maintenance
• Troubleshoot and resolve technical issues promptly
• Maintain robust client relationships through effective communication




• Organize daily operations for timely equipment refresh
• Attend meetings to coordinate events seamlessly

Requirements:
• Bachelor’s degree preferred
• 3-5 years in customer service or hospitality
• 3-5 years of audio-visual experience required
• Technical 1-Star Certification (internal/external)
• Valid driver’s license for operational roles

Utilize your technical expertise and leadership skills to enhance client experiences in the events industry.
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📌 Technical Supervisor for Events Management (Alberta)
🏢 Encore Global
📍 Alberta