Elevate your career with Airbyte as a Senior Technical Account Manager, impacting the rapidly growing data infrastructure sector remotely from Toronto. Leverage your technical expertise to guide customers and enhance their journey.

In this pivotal role, you will collaborate with cross-functional teams to support onboarding, implementation, and growth for enterprise customers. Your focus will be on leading impactful technical projects and ensuring customer success through hands-on support. By partnering with Sales, Product, and Engineering, you’ll drive higher customer satisfaction and retention while influencing product development.

Key Responsibilities:
• Lead customer technical projects for Airbyte solutions
• Provide hands-on support and customer journey guidance




• Troubleshoot Kubernetes and database technologies
• Collaborate with Sales to identify growth opportunities
• Advocate best practices at industry events

Requirements:
• 6+ years in a customer-facing technical role
• Deep Kubernetes experience in production environments
• 2+ years in a startup, focusing on data infrastructure
• Hands-on knowledge of AI frameworks
• Exceptional customer engagement and communication skills

Bring your expertise in data solutions and customer advocacy to help shape the future at Airbyte.
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📌 Senior Technical Account Manager at Airbyte (Alberta)
🏢 Bilinguallink
📍 Alberta