INTERNAL/EXTERNAL POSTING
Inuuqatigiit Centre for Inuit Children, Youth and Families is a multi service non-profit organization serving Inuit children, youth, and their families. We are dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families.

Position # 2025- 177
Position Title Database Coordinator
Posting Date October 28, 2025
Start Date ASAP
Hours 37.5 hours – Monday-Friday, with occasional evening and weekend hours required
Position Status Full-time determinant, Contract ends: March 31, 2026, with possibility of extension
Salary Range Inuuqatigiit Centre offers a competitive wage and benefit
POSITION SUMMARY
Under the supervision of the Manager of Family Well-Being, the Database Coordinator ensures the optimal use of the data management system by Inuuqatigiit Centre staff, maintains and analyzes data, develops reports for management, creates and adapts all aspects of the database program, trains staff on the use of the database, and oversees agency communications to promote programming and services.

KEY DUTIES AND RESPONSIBILITIES

Develop a detailed understanding of both the front and back ends of the data management system (currently the Penelope system developed by Athena Software)

Develop new content within the case management system

Assist users to input documentation and edit existing documents where required

Analyze and clean datasets extracted from the case management system

Perform quantitative data analysis of program outputs

Produce accurate reports for a range of audiences both internal and external, regular and ad hoc

Contribute to the optimization of data and reporting systems on an ongoing basis

Identify and advise on any data and/or reporting system issues that arise

Assume responsibility for optimal recording and archiving of data and analysis

Develop tools and resources to be shared with users to support their understanding and use of the case management system

Request a ticket with database support services to resolve issues pertaining to the database system and communicate the concerns and possible solutions with support staff

Train Inuuqatigiit Centre staff on the use of the agency data management and reporting tools





Keep up-to-date on latest system updates for the most effective program delivery, evaluation and reporting

Assist the Manager of Family Well-Being with other documents, projects, and tasks, as relevant to skills

Maintain thorough, orderly, and confidential administrative tasks required by Inuuqatigiit Centre

Meet all tracking, evaluation, and reporting requirements of Inuuqatigiit Centre

Assist in the preparation of reports as required by funders

Attend staff meetings and training sessions as required

Adhere to all Inuuqatigiit Centre policies and procedures

Adhere to and promote the mandate and mission of the Inuuqatigiit Centre

Develop flyers to program agency programs, services, and community events based on manager requests

Assist with the development of media releases

Post communications on Inuuqatigiit Centre social media platforms and website

ACCOUNTABILITY

Accountable for the effective and efficient use and implementation of the data management system throughout Inuuqatigiit Centre

Accountable for developing timely reports to help Inuuqatigiit Centre meet deliverables identified in funding agreements

Accountable for timely creation of agency communications for distribution to promote Inuuqatigiit Centre activities and community engagement

WORKING RELATIONSHIPS

Develop supportive and professional rapport with staff team

Participate in conflict resolution when required

Act as a positive role model to promote professional values and ethics within Inuuqatigiit Centre and to the community

Assume leadership role for all aspects of work related to the database

Demonstrate autonomy and initiative

Actively participate as a member of Family Well-Being team

Support front-line Inuuqatigiit Centre staff by providing timely guidance on database system usage

Assist in the planning, organization, and delivery of Inuuqatigiit Centre Community events





Advocate for agency-specific database needs with Bonterra

Provide training to staff on the usage of database system in a culturally safe way

Review existing training materials available through Bonterra to learn the database system and initiate further specific training directly from Bonterra support staff

Stay abreast of current changes, issues, and practices relevant to database implementation

Participate in job training and professional development opportunities

Provide adequate and appropriate feedback to staff

ENVIRONMENTAL FACTORS

Adhere to all deadlines e.g. funder reports, proposal submissions

Demonstrate stress resistance and stamina

Physical ability to access a three-story building

Work regular and consistent weekly hours of work

Additional hours on occasion to meet deadlines and ensure delivery of high-quality services

Ensure personal safety precautions are observed at all times

Knowledge of Inuit culture and community is desirable

KNOWLEDGE AND SILLS

Fluency in Inuktitut would be an asset

Ability to communicate effectively orally and in writing

Ability to operate computer systems and relevant software

Effective leadership skills and ability to work in a collaborative team environment

Ability to function effectively in a high-stress, high-noise workplace

Flexibility

Enthusiasm and commitment

QUALIFICATION AND REQUIREMENTS

Inuit descent preferred

Minimum 2 years of post-secondary education in related field

Minimum 2 years of experience in database management and training

Experience working with Inuit or Aboriginal communities is desirable

Note that accommodation is available for applicants with disabilities throughout the recruitment process.

If you require specific accommodation, please contact the HR Department through the contact information provided above, so that we can make suitable arrangements with you.

When two equally qualified candidates are considered for the same position, preference will be given to the candidate of Inuit descent.

We thank all who apply for this position.

Only those applicants selected for an interview will be contacted. This position is dependent upon funding approval.

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📌 Database Coordinator (Quebec City)
🏢 Inuuqatigiit Centre
📍 Quebec City