Join the Network Services Team as a Network Services Technician, focusing on client-specific network projects and hardware installations. Your role will involve troubleshooting and optimizing client networks every day.

This position requires solid communication and interpersonal skills, as you'll interact directly with clients to manage moves, adds, and changes. You will also handle client facility power downs and escalate identified issues during installation, ensuring an efficient network operation. The role calls for two years of experience in a client/server environment, along with a dedication to providing solutions that meet client needs.

Key Responsibilities:
• Assist with client hardware installations and improvements
• Manage and document incidents through the ticketing system




• Conduct power downs and escalate issues as necessary
• Update change and fault records for clarity and accuracy
• Run necessary connections based on client requests

Requirements:
• Excellent written and oral communication skills
• Active pursuit of a Bachelor's degree in a tech-related field
• Two years' experience in a similar environment
• Strong organizational and time management abilities
• Creative problem-solving skills to ensure client satisfaction

Bring your technical skills, networking experience, and customer service focus to enhance our Network Services Team.
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📌 Network Services Technician Role (Ontario)
🏢 Insight Global
📍 Ontario